Excellent chair for a great price! 6/26/2014
Tammy from St. Louis, MO
Not only does my husband and I love it, our children love it also!
Great massage chair! 5/18/2014
Joe Thomas from Shelby Township, MI
Great to relieve your aching muscles. It does the back very well. Legs and feet it does nicely as well. I find the neck area to be about average and for arms all it does it squeeze them pretty hard overall. Comes in a huge heavy box so be careful. Assembly is pretty simple - you just attach some air hoses within the arms and screw the arms on. Do not pull the air hose out of the chair too much! Lastly the only small imperfection I noticed is on my chair the arm connecting the remote wiggles.
Best in price, quality and utility 1/31/2014
MJ Johnson from Meridian, ID
Amazing product. Pleased with how it functions and ease of use. Priced to fit our budget. Really lived up to expectation and more!
Great chair works wonders 1/29/2014
Amazing chair full body massage. Airbags in chair are great too
Fast ship & easy assmbly
Nice massage chair 11/29/2013
Bought as a gift and they loved it.
Great Chair - easy to use 11/25/2013
I've only had the chair a couple of days. If I have issues later, I'll update this post.
Assembly - they've listened. In addition to the normal instructions, there's a single sheet to help with the armrest assembly. Super simple - 15 minutes tops to put everything together.
Delivery - R L Carriers called me and arranged a good time. No issues.
Weight - yeah, it's heavy but with a dolly, my wife and I got it up the stairs.
Use - many options. feels great so far
Good price for nice chair 10/10/2013
Got the chair for about 2 month. Installation is simple except the instruction for arm assembly is not very clear. I break the plastic F-joint when connect arm hose, but the factory send me the replacement part without hassle. satisfied with service. The chair works fine since installation. will see how long it will last.
Good product. 8/12/2013
It is really good. I am enjoy it. Thanks
1 of 1 customers found this review helpful.
A good value 8/9/2013
This chair is popular with everyone in the family. It delivers an effective, customizable massage and fully reclines. The length of the legs are readily adjustable. Definitely a good deal especially for the price! A word of caution--the set up instructions (for the arms) were not the clearest, but we figured them out.
Nice chair, good price 8/6/2013
Victor from Cambridge, MA
Good firm massages with a variety of settings. Instructions could be improved and updated to reflect small changes in design. One drawback is that it doesn't adjust for the size of the person in the chair (except for the legs), and the arm massage just squeezes your arm rather than massaging it.
works great but..... 8/2/2013
my back is feeling alot better and my back is causing me less pain after using it for less than 2 weeks. I walk straighter and people say I look taller. However, this chair has a spot where you put your arms in it and it inflates. I am 6 ft tall. The way the chair was designed doesn't let me put my full arm in, even when fully reclined. I can put my hands in it comfortably, but this chair will work better for shorter people. I am not sure how many years this chair will last. I hope it is as durable as those $6000 chairs
Great chair 8/1/2013
Duane from Del Rio, TX
Chair was easy to install and my mother loves it.
Very nice massage chair for the price 7/31/2013
Setup was quick and easy. Massage settings and customization is very good. It has adjustable feet height but I'm 6' 3" so it feels a little tight when reclined. Heated feet and calves are nice but I wish it could heat my lower back as well. Looks as good as many that cost twice as much. Build quality seems pretty solid. I hope it holds up long term. For the price it can't be beat.
Lightning Connector 7/31/2013
Works as expected
Great Massage Chair 7/30/2013
Michael from Jasper, GA
Very easy to set up, which was a pleasant surprise. Very versatile programing and excellent quality.
Good, Easy to install and use 7/30/2013
PAULZ from Chevy Chase MD
Product overall is good, easy to install, worked right after installation. But mine missed one small part, the piece that fasten the controller holder to the chair is not found.
cheap, customizable, but there is no intelligence 7/29/2013
not intelligent, but there are custom options
great massage chair 7/27/2013
reminds me of the expensive one at Brookstone but this is 1/3 the price.
Chair is solid. The instructions aren't that great but that's not a huge deal.
Just the armrests need to be assembled on to the chair when you get it (the entire box arrives on a crate by the way, and it's almost 300 pounds)
For those as confused as we were when setting it up and looking for the armrest screws, they are already screwed into the body, so you need to unscrew them and then screw in the armrests :)
Great Hit 7/26/2013
Papa from Indianapolis, IN
Purchased for my wife for our anniversary and it was a real hit. It performs exactly as described and appears at this early stage to be a quality product. The only problem we've had is keeping other family members out of it long to get our turn.
Ist Time Happy Buyer 7/26/2013
Michael from St. Louis,Missouri
Received item and is of fine quality. Called customer service after setup and they were able to answer all of my questions about my new chair. Very pleased with purchase. Would recommend them.
Love this chair! 7/25/2013
I firmly believe you get what you pay for and was a bit skeptical, but the other reviews convinced me to buy it. After a short bit of run time, I can say I LOVE IT! The wife hasn't got out of it since I hopped out and she hopped in. I spend a lot of time in Japan and this compares to some of the high end chairs I've tried over there. Hopefully it will stand up to continuous use and pass the test of time. But really, at this price you can't go wrong!
armando velarde from elizabeth nj
fantastic chair , every one should have one , but be careful on delivery , they might put on a pallet
Great Chair and seller 7/24/2013
Great quality, great shipping., I am very happy with the seller.
Love it! 7/23/2013
Joe from Bowling Green, OH
The massage chair arrived in perfect condition in 8 days, and the assembly was very easy. It has all the functions you can image, and is very comfortable. Great value for the price. My whole family enjoyed it very much. Now we don't need to waste big buck and drive to the massage place.
Good value for money 7/9/2013
Clark from Gatlinburg
Product had a few dings with arrived and inspected. All assembly parts as shown in manual not included. All in all, a good buy for the money. All in the family have used it and enjoy having it in the home. It is relaxing to use after a day at work or in the yard. Shipping took about two weeks. All in all, a good value for the price. Would probably spend a bit more on a upgrade if purchased again, but this chair works fine if you don’t mind getting what looks to be a factory second.
Fast Delivery and as expected 6/28/2013
Jeff from Tullahoma, TN
This chair was ordered and delivered on the third day via an 18 wheeler. It came quickly... you'll need two people to lift it into your home... after inside the home though, you can take the seat out and roll it on its end as it has two wheels. Even though this is not leather, it still looks good and since owning this for about a couple of months now, so far so good!
Works just fine! 6/27/2013
Gene & Barb from Belleville, Il.
The massage chair is somewhat more complicated than our old one,but with time and experience, it is much more effective.It is quite a bit more expensive than what we had,but it does do more,and if we did not have it my wife would eventually spend more at the chiropractor LOL! It is quite relaxing for me after a round of golf or a day of DIY work. Bottom line great chair,,worth the money!Factory Direct provided a good deal and good service!
Best value for the Money 6/25/2013
Jon from Harvest, AL
This chair was purchased as a gift for my wife for our Anniversary. She has had back problems in the past and the 17yr. recommendation was furniture, at this price, the chair was a slam-dunk. I've seen the more expensive versions at the mall, typically selling for $3-5k. This chair tops the more expensive versions by a huge order of magnitude. It's solid, heavy and the control design is easy enough for my 7yr old to operate. She loves the chair, as do I and our 3 kids!
Great service 6/20/2013
Gayledavism from Lebanon, va
Thank you Factory Direct Wholesale! Great service. Made Father's Day and birthday a huge success!
Nice Massage Chair! 6/7/2013
Johnny from Hastings MN
I love it!
Excellent price and product. 6/4/2013
KC from St. Charles, MO.
Great product, price and service. Item came in time and in perfect condition.
Timely delivery and good product 6/3/2013
Timely delivery and good product
massage chair 6/3/2013
excellent product for the price
Great Chair for the money 6/3/2013
Love the chair however the right arm does not inflate and hope to get this resolved soon. Installation wasn't too bad but the arm hoses that we needed to hook up were hard to find and had to look under the chair to find them. The massage itself is incredible. It is the most popular chair in the house!
Leave me alone! 6/1/2013
Bob from Merrillville, In
My new massage chair is so comfortable, I may never leave the house again. I use it at least once a day. My massage therapist may need to get another job. Very happy with the quality & the price!
Worth the money 6/1/2013
Nice massage chair, exceed my expectation.
Great product! 5/29/2013
Alina S. from Frisco, CO
This is great product. It is easy to install, you just have to read the installation manual. Everything is there. It took us maybe an hour to put together. I think I will buy one more for my dad.
Shiatsu Massage Chair 5/26/2013
Don Nardy from Middletown, DE
Great product at great price. After reading "Pigeon English" instructions several times, assembly went rather smoothly. Really enjoying the massage experience.
Delivered ahead of schedule.
Great chair 5/26/2013
Neil from Englewood Cliffs, NJ
The chair is great. It truly functions at a level that is comparable to much more expensive chairs. It has a luxurious leather which is soft to the touch. The wooden arms add a nice touch in terms of style. Overall, a great buy.
Great Chair... 4/29/2013
Mike from Virginia
I have wished for a chair like this for about 10 years. Couldn't afford the 3-4k price tag though. Got it, Love it. Air bags are extremely strong in legs and arms. I play soccer and love the lower body massage. Custom controls are best, the preprogrammed are too random and don't spend enough time in the areas that I like. My chair was missing some hardware to mount the flexible arm. Still waiting for company to send it to me. Good Value.
Great chair; Great price - $899. 4/22/2013
Bud from Long Key, FL
The chair does an even better job than my high expectations. I am most pleased. I had a small problem installing one arm. I inadvertently crimped an air tube, but it was easy to fix it. It was heavy; I hope that means it will last a long time.
Seemingly Friendly To Use 4/21/2013
It was not hard to set up, although you have to guess on how to install ertain parts since the manual is in foreign english.
0 of 1 customers found this review helpful.
Excellent massage chair 4/17/2013
Vident from Chantilly, VA
The instructions are not very good, but it needs very little assembly and works well. The only 2 issues I have had is with fixing the arms via the screw that is supposed to be provided for the purpose. Also the airbag in the arm does'nt always work. If I fiddle with position of the arm it starts to work. Other functions are fine and reasonably self explanatory. It has automatic massage options and manual massage options which give you complete flexibility. The leg air bags work very well.
massage chair 4/17/2013
excellent value for the money 4/17/2013
great product, wish there is shiatsu for legs and hands.
Good product, haven't used all functions yet, but 4/17/2013
Good product, haven't used all functions yet, but seems all is as expected
Needs better manual 4/17/2013
Michael McGuire from West Friendship, Maryland
The manual with the unit is poor. Does not explain the operation very well and what is explained is poorly translated. Feel there should be a much more detailed operation manual. Would not buy again.
0 of 1 customers found this review helpful.
Fantastic Massage Chair 4/17/2013
Well constructed chair. Relaxing from head to toes. Has a heater option, too.
massage chair 4/8/2013
Lan from Katy, Tx
very good chair!
0 of 1 customers found this review helpful.